• AUD/USD 0.76685 04:30 30.03
  • NINTENDO 26250.000 04:30 30.03
  • USD/JPY 111.225 04:30 30.03
  • NIKKEI 225 VS TOSHIBA 84.984 04:30 30.03
  • MAZDA VS TOSHIBA 7.100 04:30 30.03
  • NIKKEI VS SUMITOMO MITSUI 4.567 04:30 30.03
  • NZD/USD 0.70279 04:30 30.03
  • EUR/AUD 1.40231 04:30 30.03
  • NZD/JPY 78.164 04:30 30.03
  • AUD/JPY 85.291 04:30 30.03
  • TAIEX 9843.6 04:30 30.03
  • GOLD 1250.178 04:30 30.03
  • AUD/CAD 1.02216 04:30 30.03
  • EUR/JPY 119.607 04:30 30.03
  • EUR/USD 1.07537 04:30 30.03
  • TOPIX 100 977.450 04:30 30.03
  • NIKKEI 225 19172.400 04:30 30.03
  • ASX F-MAR17 5876.500 04:30 30.03
  • NISSAN MOTOR 1093.2500 04:30 30.03
  • USD/SGD 1.39586 04:30 30.03
  • ASX 5890.100 04:30 30.03
  • STRAITS TIMES 3173.760 04:30 30.03
  • GOLD VS OIL 23.7521 04:30 30.03
  • AUD/USD 0.76645 04:15 30.03
  • USD/JPY 111.257 04:15 30.03
  • AUD/JPY 85.274 04:15 30.03

KYC Procedures

As a responsible financial institution, Stern is committed in its adherence to international Anti Money-Laundering directives and to the UK’s Joint Money Laundering Steering Group guidelines. In order to guarantee the maximum level of security and transparency possible to our customers, we enforce international KYC (“Know Your Customer”) verification procedures. These are aimed at ensuring the ownership of the data and funds associated with each account.

Please note that if your account is not fully verified within 72 hours from the moment the request has been made by our Compliance Department then you will be blocked from trading and/or from withdrawing your funds.

We thank you in advance for your kind and prompt cooperation in these matters. As usual, our staff is available to answer any question you may have and help you verify your account.

In order to be fully verified you will be required to provide us with a color copy/scan of the following documents, making sure that each document is completely and clearly visible, including its edges. 

Black and White copies and/or copies in which the documents’ edges are not visible CAN NOT be accepted.

Please note: The total file size of the documents / pictures you will send us should not exceed 5MB – emails with bigger attachments will not be received. Acceptable file types: Adobe Acrobat PDF, JPG, JPEG.


  1. Government Issued ID / Driver’s License / Valid Passport 

Licence back and front

  1. An official utility bill, such as an electricity / water / gas / phone bill OR a bank statement.

    We need this document as proof of your current address, as listed on your account application. We therefore ask you to make sure that it has been issued in your name, that it has been sent to your current address and that it is not older than 3 months.


  1. Credit Card / Debit Card

Please provide us with a copy of the front and back of the Credit/ Debit Card(s) you used to make your deposit(s). If you use a scanner, we recommend you place your card(s) at the center of the scan.

Please make sure that the name of the cardholder, the expiration date and the first six and last four digits of the Credit / Debit Card(s) number are visible on the front; and that the signature of the cardholder and the last four digits of the Credit / Debit Card(s) number are visible on the back.

As a measure of protection, we recommend you conceal all other data (for example, your Credit / Debit Card number besides the first six and the last four digits, the CVV number on the back) that appears in the documents you send to us.

  1. Declaration of Deposits

    Please fill the Declaration of Deposits form and make sure to sign it before returning it to us.


DOD signature example


  1. Bonus Agreement

    If applicable, please make sure to sign the Bonus Terms and Conditions document in order to receive your bonus.


Bonus terms signature


Please make sure that all the documents / copies / scans you send to us are in color and with their edges visible: we will not be able to accept or process them otherwise.

If you have any questions or need any additional information, please don’t hesitate to contact us.

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