• ADIDAS 190.625 11:00 18.10
  • DEUTSCHE BANK AG 14.308 11:00 18.10
  • DEUTSCHE TELEKOM 15.623 11:00 18.10
  • DAX 13067.310 11:00 18.10
  • EUR/NZD 1.64756 11:00 18.10
  • AUD/USD 0.78280 11:00 18.10
  • EUR/ILS 4.13160 11:00 18.10
  • NZD/USD 0.71332 11:00 18.10
  • USD/CAD 1.25207 11:00 18.10
  • GOLD 1279.560 11:00 18.10
  • AUD/CAD 0.98009 11:00 18.10
  • GOLD VS SILVER 75.4842 11:00 18.10
  • SILVER 16.952 11:00 18.10
  • EUR/JPY 132.524 11:00 18.10
  • EUR/USD 1.17525 11:00 18.10
  • GOLD/EUR 1088.745 11:00 18.10
  • USD/TRY 3.68360 11:00 18.10
  • USD/JPY 112.765 11:00 18.10
  • USD/CHF 0.98089 11:00 18.10
  • EUR/GBP 0.89149 11:00 18.10
  • AUD/JPY 88.250 10:45 18.10
  • USD/JPY 112.722 10:45 18.10
  • EUR/USD 1.17553 10:45 18.10
  • DAX 13064.730 10:30 18.10
  • GBP/USD 1.31805 10:30 18.10
  • EUR/USD 1.17500 10:30 18.10
  • USD/CAD 1.25218 10:30 18.10
  • GOLD 1280.130 10:30 18.10
  • SILVER 16.962 10:30 18.10
  • GAZPROM 126.135 10:30 18.10

KYC Procedures

As a responsible financial institution, Stern is committed in its adherence to international Anti Money-Laundering directives and to the UK’s Joint Money Laundering Steering Group guidelines. In order to guarantee the maximum level of security and transparency possible to our customers, we enforce international KYC (“Know Your Customer”) verification procedures. These are aimed at ensuring the ownership of the data and funds associated with each account.

Please note that if your account is not fully verified within 72 hours from the moment the request has been made by our Compliance Department then you will be blocked from trading and/or from withdrawing your funds.

We thank you in advance for your kind and prompt cooperation in these matters. As usual, our staff is available to answer any question you may have and help you verify your account.

In order to be fully verified you will be required to provide us with a color copy/scan of the following documents, making sure that each document is completely and clearly visible, including its edges. 

Black and White copies and/or copies in which the documents’ edges are not visible CAN NOT be accepted.

Please note: The total file size of the documents / pictures you will send us should not exceed 5MB – emails with bigger attachments will not be received. Acceptable file types: Adobe Acrobat PDF, JPG, JPEG.

 

  1. Government Issued ID / Driver’s License / Valid Passport 

Licence back and front

  1. An official utility bill, such as an electricity / water / gas / phone bill OR a bank statement.

    We need this document as proof of your current address, as listed on your account application. We therefore ask you to make sure that it has been issued in your name, that it has been sent to your current address and that it is not older than 3 months.

   

  1. Credit Card / Debit Card

Please provide us with a copy of the front and back of the Credit/ Debit Card(s) you used to make your deposit(s). If you use a scanner, we recommend you place your card(s) at the center of the scan.

Please make sure that the name of the cardholder, the expiration date and the first six and last four digits of the Credit / Debit Card(s) number are visible on the front; and that the signature of the cardholder and the last four digits of the Credit / Debit Card(s) number are visible on the back.

As a measure of protection, we recommend you conceal all other data (for example, your Credit / Debit Card number besides the first six and the last four digits, the CVV number on the back) that appears in the documents you send to us.

  1. Declaration of Deposits

    Please fill the Declaration of Deposits form and make sure to sign it before returning it to us.

 

DOD signature example

 

  1. Bonus Agreement

    If applicable, please make sure to sign the Bonus Terms and Conditions document in order to receive your bonus.

 

Bonus terms signature

 

Please make sure that all the documents / copies / scans you send to us are in color and with their edges visible: we will not be able to accept or process them otherwise.

If you have any questions or need any additional information, please don’t hesitate to contact us.

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